ClearVoice
Measure the voice quality across all your destinations and routes with ClearVoice. ClearVoice is an online voice quality testing and monitoring service that allows you to test the quality of voice supplied by your partners with the following functionalities:
1. Real-time measurements of voice
quality parameters of tested destinations:
- CLI (Caller Line Identifier)
- MOS (Mean Opinion Score)
- PDD (Post Dial Delay)
- FAS ( False Answering Supervision)
2. Get a detailed breakdown of all
test call results and statuses such as:
- Call Result:
- a- CLI Delivered
- b- CLI Failure
- c- FAS
- Call Mean Opinion Score
- Call PDD
3. Real-time business intelligence
dashboards to monitor outgoing test calls
4. Schedule ongoing test calls and
testing protocols based on timings, routes, triggers and actions,
and receive detailed reports on your dashboards and via email.
5. Compare results across time and
benchmark results across different suppliers.